Privacy Policy

Personal data controller

The personal data controller is “Steel Solutions” Limited Liability Partnership (“Steel Solutions” LLP), Business Identification Number (BIN) 190140038710. Address: Office 502, 76 Zhibek Zholy Avenue, Medeu District, Almaty 050014, Republic of Kazakhstan.

Data we receive

When you submit a form, we receive your name, company name, phone number or email address, message, and any attached files. The page language, date and time of consent, IP address, and browser information are stored with the enquiry.

Do not send information that is not required to review your project, including passwords, bank details, or identity documents.

How we use the data

We use the data to receive your enquiry, contact you, clarify the scope of work, review source materials, and prepare a response. Technical information is used to protect the form against misuse, diagnose errors, and maintain website security.

Processing is based on the consent you confirm before submitting the form, as well as the performance of obligations and requirements of the laws of the Republic of Kazakhstan.

Yandex Metrica and cookies

The website uses Yandex Metrica. The service may use cookies and localStorage and receive an IP address, device and browser information, referral source, pages viewed, and actions on the website. Click maps and Webvisor are enabled in the counter settings; Webvisor may record how a visitor interacts with website pages.

This information helps us measure traffic and improve the website. Yandex processes data under its Privacy Policy. You can restrict or delete cookies in your browser settings; some website functions may then behave differently.

Data disclosure

We do not sell personal data. Hosting, email, and web analytics providers may access data only to the extent needed to operate the relevant service. Data may also be disclosed to public authorities where required by the laws of the Republic of Kazakhstan.

Cross-border data transfers take place only under the conditions allowed by the laws of the Republic of Kazakhstan and the applicable terms of the service used.

Retention and protection

Enquiry data is retained until the purposes of its collection and processing have been achieved: while we review the request, communicate about it, and perform any resulting obligations. If the law requires specific information to be retained for longer, the statutory period applies. Once the purpose has been achieved, the data is deleted or anonymised unless further retention is required.

We restrict access to data, use an encrypted connection, and take organisational and technical measures to protect it against loss, alteration, and unauthorised access.

Your rights

You may request information about your data, ask us to correct, block, or delete it, and withdraw your consent to processing. Send your request to info@steelsolutions.kz and include information that will help us locate your enquiry. We will stop processing within the period prescribed by law unless retention is required by law or because of an outstanding obligation.

Applicable law and changes

Data is processed with regard to the Law of the Republic of Kazakhstan On Personal Data and their Protection. We may update this policy when the website, services used, or legal requirements change. The current version is always published on this page.